Last updated: November 1, 2026
Bortolo and Sons Paving Co. Ltd. (“Bortolo and Sons,” “we,” “us”) respects your privacy. This policy explains what personal information we collect through this website and when you contact us, how we use it, and the choices you have. We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).
Information We Collect
Information you give us. When you request an estimate, fill out a contact form, call or email us, we collect the details you provide, such as your name, email address, phone number, property address and information about your project.
Information collected automatically. When you visit our website, we and our service providers collect technical information such as your IP address, browser and device type, pages visited, time spent on pages and how you arrived at our site. This is collected using cookies and similar technologies, described below.
How We Use Your Information
- To respond to your enquiries and prepare estimates
- To schedule, complete and follow up on paving and concrete work
- To send invoices and keep business and warranty records
- To understand how visitors use our website so we can improve it
- To measure the effectiveness of our advertising
- To meet our legal and regulatory obligations
We do not sell, rent or trade your personal information.
Cookies and Analytics
Our website uses the following third-party tools, which may set cookies on your device:
- Google Analytics (through Google Tag Manager), to understand how visitors use our site.
- Google Ads, to measure whether our ads lead to enquiries.
- Microsoft Clarity, to understand how visitors interact with our pages, including anonymized session recordings and heatmaps.
These providers process information according to their own privacy policies. You can block or delete cookies through your browser settings, opt out of Google Analytics with the Google Analytics opt-out browser add-on, and manage Google ad personalization in your Google My Ad Center. Blocking cookies will not prevent you from using our website or contacting us.
Sharing Your Information
We share personal information only when needed to run our business, for example with our website host, email and form providers, accounting and payment service providers, and professional advisers. These parties may use your information only to provide services to us. We may also disclose information when required by law.
Some of our service providers, such as Google and Microsoft, may store or process information outside Canada, including in the United States, where it may be subject to the laws of that country.
How Long We Keep Your Information
We keep personal information only as long as needed for the purposes described above, including warranty, tax and legal record-keeping requirements, and then securely delete or destroy it.
How We Protect Your Information
We use reasonable physical, technical and administrative safeguards to protect personal information from loss, theft and unauthorized access. Our website uses an encrypted (HTTPS) connection.
Your Rights and Choices
You may ask to access the personal information we hold about you, ask us to correct it, or withdraw your consent to our use of it, subject to legal and contractual limits. To make a request, contact us using the details below. We will respond within the time required by law.
Links to Other Websites
Our website links to other sites, such as Google Maps and Facebook. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top shows when it was last revised.
Contact Us
If you have questions about this policy or your personal information, please contact us:
Bortolo and Sons Paving Co. Ltd.
7310 Union St, Burnaby, BC V5A 1J2
Phone: (604) 298-8775
Email: info@bortoloandsons.com